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JennAir

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Jenn-Air® is a pioneer and technology leader. The company deals with the addition of many first and exclusive features to home kitchens throughout the world. Jenn-Air has proudly retained the consumer No. 1 preferred cooking product rating since 1989.

Jenn-Air® Brand Home Appliances is located at 553 Benson Road, Benton Harbor, MI 49022-2692. Today, Jenn-Air® is one of the Whirlpool family of brands and offers a complete line of built-in kitchen appliances including refrigerators, dishwashers, wall ovens, ranges, cooktops, microwave ovens, and Entertaining Essentials (i.e. Convenience Ovens, Warming Drawers, Under Counter Wine Cellars, Under Counter Refrigerators, Under Counter Ice Machines). Please try to contact JennAir Customer Service directly prior to posting any complaints on this site.

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JennAir Complaints & Reviews

JennAir Reviews

Anonymous
JennAir - Jenn-Air disappointment

I purchased three new Jenn-Air appliances this last year. I have had the control panel changed on my oven already. I didn't look at the control panel closely when I bought it. ...

#290302
Jan 19, 2012
58

Karen Ha...
JennAire Kitchen appliances falling apart.

Handle broke off dishwasher. Oven door fell off. Jennaire Kitchen appliances suck. The company says they only give 1yr warranty on their appliances because they know it's all t...

#283642
Dec 23, 2011
116

Anonymous
JennAir - Don't buy Jenn Aire

Jenn Aire trash compactor was lemon from day one. They should have replaced it, but instead tried a repair which worked for a few weeks and then the same problem.Seeme...

#273604
Nov 08, 2011
201

Ralbal
JennAir - Jenn-air electric down draft oven (Junk)

I bought a Jenn- air electric down draft 30' slide in range/oven in 2010 for $2,800 from Lowe's. Since the purchase I have had over $3,000 worth of parts and labor done to ...

#263909
Sep 24, 2011
335

Azbsn1
JennAir - Jenn Air has no customer service!!

Just to let everyone know who views this site, Jenn-Air has absolutely no customer service. When you can their customer service line to inquire about warranty issues they always s...

#263684
Sep 23, 2011
328

Anonymous
JennAir - Jenn-Aire Appliances

Strongly advise that Jenn-Aire products not be considered. The principle reason being the total lack of customer support. As a test, I suggest that you do a search on Jenn Aire c...

#260430
Sep 07, 2011
413

Mike pau...
JennAir - Stove top-Company would not replace

I would never again purchase a Jenn-air product of any type. I had a stove top for less than three years and it cracked. The crack was not due to any thing dropping on it or misuse...

#256078
Aug 17, 2011
541

Azbsn1
JennAir - Jenn Air Customer Service

This company is a joke!! I bought a 30" in-wall oven and less than 3 years ago and the heat sensor has gone bad. I called Jenn Air to inquire about the "parts warranty" that is g...

#255641
Aug 15, 2011
453

Powdersw...
JennAir - Called customer support for technical question and was hung up on

I called Jenn-air to ask a very specific question. I work for a condo builder, helping homeowners pick out appliances. My question was about whether the cooktop and wall oven the h...

#255010
Aug 12, 2011
260

Dizzygizmo
JennAir - $10,000 48"built-in Jenn-Air is a joke!!!

Since I purchased this Jenn-Air Model# JS48PPDBDA, I experienced the problem with ice forming inside freezer. Initially, I was told that the ice maker is bad. I kept having the s...

#254118
Aug 08, 2011
501

Gfontenot
JennAir - Jenn-Aire Range-Piece 'o Trash

It looks like there are have been several complaints logged like mine, but here is another one. Hopefully I will save someone the agrivation of buying a Jenn-Aire appliance. The k...

#253376
Aug 04, 2011
365

Larry qu...
JennAir - Jenn Air range failed after only 2 years

Two years ago I purchased (for more than $2,000) a Jenn Air range. Recently the clock that controls the oven quit working. After 20 days of waiting, I got it fixed for an extraordi...

#250040
Jul 19, 2011
361

Phil in ...
JennAir - Jenn Air 48" Pro Gas Range Gorgeous Junk!

I purchased the 48" gas pro range new on 2-11-11 for over $6000 as part of my dream kitchen. I had it professionally installed on 3-10-11. The oven has never worked! I&...

#248236
Jul 11, 2011
2012

Tukngo
JennAir - Jenn Air Gas Downdraft Cook Top

I bought a Jenn Air model jgd8430adb gas downdraft cook top from Lowes with an extended protection plan April 21, 2009. The enamel on the grates near the tips began blistering and ...

#231263
Apr 08, 2011
806

Anonymous
JennAir - 6 Weeks without Jenn Air Refrigerator/Freezer

After not having a refrigerator/freezer in my home for over 6 weeks, I am mad. Not only have I had to be home for repairman on 6 occasions but I am now waiting aga...

#205215
Nov 01, 2010
369

Anonymous
JennAir - JENN AIR DOESN'T WANT TO HEAR FROM ITS CUSTOMERS

I CALLED JENN AIR SO-CALLED CUSOMER "service" # TO COMPLAIN ABOUT A DIFFICULT TO DESCRIBE PROBLEM AND WAS MET WITH AN AUTOMATED "OPERATOR". THIS PRACTICE SAYS LOUD & CLEAR THAT JE...

#181646
May 11, 2010
428

Jeffmic
JennAir - Jenn-Air TC607S

We bought this trash compactor for features and appearance. It is a quiet unit, easily operated with just your feet. However, the quality and longevity of this unit and perhaps t...

#181613
May 10, 2010
481

Clonebab...
JennAir - Jenn-Aire kitchen range "SUCKS !"

My 2 year old kitchen range's oven keypad controls died,unfortunately I failed to purchase an extended warranty. I just ordered a replacement circuit board and still it has the sam...

#151706
Aug 01, 2009
1171

Anonymous
JennAir - Jenn-air stove

I spent $1,799 on a Jenn-air stove and it has nearly burned my house down several times! It happened several months after the purchase and then again i year later. It starts to ma...

#148286
Apr 30, 2009
712

Anonymous
JennAir - Jenn Air Wall Oven Defective Door Panel

We purchase a Jenn Air wall oven Model JMW9530CAB through Sears for a new house we moved into Fall '03. Within a few months the oven door wouldn't close. A new set of hing...

#146214
Mar 11, 2009
718

Anonymous
JennAir - Jenn Air stinks!

I purchased a Jenn Air electric stovetop a little over 2 years ago and it's completely fried...and I was only using one burner when it shorted out. I paid around $700 for model...

#142503
Dec 08, 2008
1130

RPinac
JennAir - Jenn-Air Refridgerators

I purchased a Jenn-Air built in side-by-side refrigerator for $7000. The unit developed trouble by freezing on the refridgerator side and dumping water, which froze into an ice cav...

#127110
Jul 11, 2008
576

Mjspino
JennAire downdraft electric stove

Do not under any circumstances buy a Jennaire downdraft stove if you possibly can avoid it. Redo your kitchen first so that you don't need a downdraft. They were superior produ...

#114659
Mar 05, 2008
4917

Shayfreund
JennAir - Don't buy Jenn Air, Maytag or Whirlpool until you read this!!!!

I purchased a Jenn Air (expensive and top of the line) oven in March of this year. I didn't have it installed for a few months due to a remodeling project we were doing on our ...

#109397
Dec 26, 2007
716
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Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

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