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Jennair - Jenn Air Wall Oven Exploded in Self Clean Cycle - Twice!
Our 2011 Jenn Air Wall Oven has exploded (glass in door) both times the self-clean feature was utilized. The first time was 18 most ago, and the glass had to be replaced. We tried it again and the same thing happened, 15 minutes into the short cycle. This happened the...
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1.0
I didn't like
  • Product quality
#740078
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I'm in the very same boat. Oven light wouldn't turn off - the door sensor was broken. Took 6 weeks for that expensive part to arrive and when the technition went to re-install the bulb, it blew. For $45. Canadian, I had to order a new light bulb - it arrived today...
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#737325
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I have a jenn air gas cooktop with electric convection oven. I love this oven but in 2011 the broiler came on without anyone turning it on and almost burnt our house down. Luckily I smelled the smoke and immediately turned off my breaker. I could not shut off the...
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Anonymous
Mary

My issue has been resolved whirlpool the maker of Jenn Air offered to fix my problem FREE. When I finally got to the right person All was made right!Thank you!

1.8
I liked
  • Initial product until the problem arose
I didn't like
  • Customer service
  • Product quality
  • No longer make parts
#717036
Reply to reviews

Jenn-Air Range Review

Jennair
#768432
1.0
Details
Do not,,I repeat do not buy from this company,,it is impossible to replace their older stoves with new ones because of redesign of their downdraft system. Company really doesn't care, too bad for you us their attitude.
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Price Affordability
Value for money
Another pissed off customer. 9 yr old wall oven not working. Bought fm Sears. Sooo called Sears service. Pd 89.00 to serv tech w/attitude . Said part no longer available. He called someone collect to find out that part not available . He told me nothing I didn't...
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1.0
#689157
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We bought this Jenn-Air microwave/stove hood combo in May 2008 for $625 plus $150 for extended warranty coverage. In May 2015 (well after the expiration of the extended warranty), it stopped working. It cost us $200 for a service visit to discover that the circuit...
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1.0
#664756
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We bought new Jenn Air electric smooth cooktop, double wall oven, cabinet depth refrigerator and were "given" a dishwasher as part of the promotion. We wanted all the same manufacturer as they match better than buying different brands and the price was reasonable. I...
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#625563
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I bought a new 42" built-in fridge in late 2008 (6 years ago). Part number JS42SEDUDB00. It is a very poor fridge from day 1 : very noisy, and ice melts and binds together. Very unhappy with the product. 2 weeks ago the fridge started making a beeping noise. Turns...
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2.0
I didn't like
  • Product quality
  • Customer service
  • No longer make parts
#575147
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Buyers BEWARE! A good close friend who owned a Jenn Air stove recently was told by the fire dept that her stove could have burnt down her home in Montreal, Canada. She was told at Future shop where she purchased a newer model of a different brand that she would get a...
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#565147
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Jennair - New element caused malfunction in cooktop grill
I replaced my element and then knobs, burner, and fan went haywire. After 2 repairmen and $$ finally found that the stunt for the element had been put in on the wrong side from the factory. They sent 3 elements and all were made wrong, poorly packaged and came in bent....
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I liked
  • 1st guy in parts helpfull
I didn't like
  • Customer service
#559984
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I bought my JES 9900 BDS about 4 years ago as part of a kitchen remodel. Since then The front large main burner has failed three times, the rear large burner twice; each time it would take at least 2 weeks to have a tech come out to say it didn't work and that parts...
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#553720
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