Refrigerator cooling system failed on Saturday, April 9th. Contacted Jennair on April 11th and then contacted their recommended service techs in my area, ASI. Service techs diagnosed problems and ordered parts on April 13th. Repairs began on April 19th. Wrong...Read more
Bought new in Oct.2015 had problems from the start.The handle was scratched and to replace the guy didn;t know what he was doing and glued the back of the door?Then the code came on that said stuck key.I called the Jenn-Air people they told me to turn power off and...Read more
We bought a full Jenn Air package for our kitchen 4 years ago - refrigerator, cooktop, microwave, oven, and dishwasher. In 4 years the microwave control panel and magnetron have been replaced, the icemaker has gone out 4 times and 2 refrigerator control boards have...Read more
Jennair Combination Microwave Wall Oven Review
We have a 4 year old Jenn Air combination oven microwave. The microwave turntable glass broke. Jenn air have none in stock and don't know when or if they will get any. What are we supposed to do buy a complete new unit?
I installed a new Jenn-Aire slide-in stove on January 21,2016. This stove has a downdraft vent. The flexible hose that connects the stove vent duct to the suction of the exhaust fan had insufficient diameter to fit the flanges on the exhaust duct or the exhaust fan....Read more
Oven is 14 months old and has never worked properly. After four service calls the answer is always the same: working properly. Casseroles take 11/2 -2 times the specified time to bake and still the top never gets done. Customer service has given every excuse...Read more
Jenn-Air Range Review
Do not,,I repeat do not buy from this company,,it is impossible to replace their older stoves with new ones because of redesign of their downdraft system. Company really doesn't care, too bad for you us their attitude.
Essentially forced to purchase a Jenn Air down draft as the prior range was a downdraft in an island. Tried to find alternatives but the only 2 were to install a range hood over the island or totally remodel the kitchen & move the stove. Both those options were...Read more
I didn't like
- Product quality
Our 2011 Jenn Air Wall Oven has exploded (glass in door) both times the self-clean feature was utilized. The first time was 18 most ago, and the glass had to be replaced. We tried it again and the same thing happened, 15 minutes into the short cycle. This happened the...Read more
I'm in the very same boat. Oven light wouldn't turn off - the door sensor was broken. Took 6 weeks for that expensive part to arrive and when the technition went to re-install the bulb, it blew. For $45. Canadian, I had to order a new light bulb - it arrived today...Read more
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