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Oven is 14 months old and has never worked properly. After four service calls the answer is always the same: working properly. Casseroles take 11/2 -2 times the specified time to bake and still the top never gets done. Customer service has given every excuse...
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#780603
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Essentially forced to purchase a Jenn Air down draft as the prior range was a downdraft in an island. Tried to find alternatives but the only 2 were to install a range hood over the island or totally remodel the kitchen & move the stove. Both those options were...
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1.8
I didn't like
  • Product quality
#748749
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Jennair - Jenn Air Wall Oven Exploded in Self Clean Cycle - Twice!
Our 2011 Jenn Air Wall Oven has exploded (glass in door) both times the self-clean feature was utilized. The first time was 18 most ago, and the glass had to be replaced. We tried it again and the same thing happened, 15 minutes into the short cycle. This happened the...
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1.0
I didn't like
  • Product quality
#740078
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Jennair Combination Microwave Wall Oven Review

Jennair
#796233
3.0
Details
We have a 4 year old Jenn Air combination oven microwave. The microwave turntable glass broke. Jenn air have none in stock and don't know when or if they will get any. What are we supposed to do buy a complete new unit?
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Jenn-Air Range Review

Jennair
#768432
1.0
Details
Do not,,I repeat do not buy from this company,,it is impossible to replace their older stoves with new ones because of redesign of their downdraft system. Company really doesn't care, too bad for you us their attitude.
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Value for money
I'm in the very same boat. Oven light wouldn't turn off - the door sensor was broken. Took 6 weeks for that expensive part to arrive and when the technition went to re-install the bulb, it blew. For $45. Canadian, I had to order a new light bulb - it arrived today...
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#737325
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I have a jenn air gas cooktop with electric convection oven. I love this oven but in 2011 the broiler came on without anyone turning it on and almost burnt our house down. Luckily I smelled the smoke and immediately turned off my breaker. I could not shut off the...
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Anonymous
Mary

My issue has been resolved whirlpool the maker of Jenn Air offered to fix my problem FREE. When I finally got to the right person All was made right!Thank you!

1.8
I liked
  • Initial product until the problem arose
I didn't like
  • No longer make parts
  • Product quality
  • Customer service
#717036
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Another pissed off customer. 9 yr old wall oven not working. Bought fm Sears. Sooo called Sears service. Pd 89.00 to serv tech w/attitude . Said part no longer available. He called someone collect to find out that part not available . He told me nothing I didn't...
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1.0
#689157
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We bought this Jenn-Air microwave/stove hood combo in May 2008 for $625 plus $150 for extended warranty coverage. In May 2015 (well after the expiration of the extended warranty), it stopped working. It cost us $200 for a service visit to discover that the circuit...
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1.0
#664756
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We bought new Jenn Air electric smooth cooktop, double wall oven, cabinet depth refrigerator and were "given" a dishwasher as part of the promotion. We wanted all the same manufacturer as they match better than buying different brands and the price was reasonable. I...
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#625563
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I bought a new 42" built-in fridge in late 2008 (6 years ago). Part number JS42SEDUDB00. It is a very poor fridge from day 1 : very noisy, and ice melts and binds together. Very unhappy with the product. 2 weeks ago the fridge started making a beeping noise. Turns...
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2.0
I didn't like
  • No longer make parts
  • Product quality
  • Customer service
#575147
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Buyers BEWARE! A good close friend who owned a Jenn Air stove recently was told by the fire dept that her stove could have burnt down her home in Montreal, Canada. She was told at Future shop where she purchased a newer model of a different brand that she would get a...
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#565147
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