Jennair Customer Care Review
We currently have Jenn air appliances throughout our remodeled kitchen. We have had nothing but problems with our wall-oven. We have tried several times to get the problem rectified. We even purchased the extended warranty, with hopes that if problems arose Jenn air would be will to fix them. Problem is you can't ever get anyone to answer the phone for your complaints!!!!
I installed a new Jenn-Aire slide-in stove on January 21,2016. This stove has a downdraft vent. The flexible hose that connects the stove vent duct to the suction of the exhaust fan had insufficient diameter to fit the flanges on the exhaust duct or the exhaust fan....Read more
Jenn-Air no longer makes replacement part for my stove. Don't know how they expect me to vent my stove. I will not be buying any more Jenn-Air products anymore. I am a long time Jenn-Air user but no more. I have called everywhere for parts and get the same answer....Read more
Jenn aire oven..within 3 years I have repaired/replaced the control panel 3 TIMES!! It still doesn't work properly...the only numbers onthe pad that will 'set' are the 3 and the 2..so I can only set temp for multiples using those numbers...322, 233, 232, etc. Also,...Read more
We decided to buy a better free-standing range, when we overhauled our kitchen in late 2007. We found that the Jenn-Air Range seemed to offer the best value for the options we were seeking for about $1800. We took out the Sears insurance policy - just in case. Almost...Read more
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