100% full Not resolved
1.0
Details
Product or Service Quality
0 comments

Our 2011 Jenn Air Wall Oven has exploded (glass in door) both times the self-clean feature was utilized.The first time was 18 most ago, and the glass had to be replaced.

We tried it again and the same thing happened, 15 minutes into the short cycle. This happened the day before Thanksgiving, at of course a tremendous inconvenience. Jenn Air will cover the part but not the labor which they say will be $75-200.

Obviously there is an issue with this product as in over 30 years of cleaning ovens I have NEVER had this happen on any other unit.We are extremely dissatisfied with the product and with Jenn Air's refusal to take full responsibility for total repair and compensation.

Reviewer is in unhappy mood. arlynlawrence stated that there is a room for improvement of product quality. Please immediately contact the author of this review to discuss bad quality of jennair repair and associated monetary loss in the amount of $200. Jennair needs to issue a full refund according to poster's claims.

Other people also mentioned jennair repair in their reviews. You may find this information helpful for further shopping at Jennair.

Had an Experience with Jennair?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Jennair - Missing info from THEIR website re: range hood Jennair "I purchased Jenn-Air JXW8530DS range hood recently and reviewed it time and time again on their website prior to the purchase - nowhere does it mention that if you are..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Nuwave Oven - Cracked NuWave Nuwave Oven "I called to see if I can get a replacement because my NuWave has cracked in two places and they said it was out of warranty however they would sell..." Read more Samsung Electronics - Poor Quality Warranty Repair; Bad Customer Service Samsung Electronics "Refrigerator never made crushed ice – only whole cubes with the sides slightly shaved. Was that this was normal and not to worry about it, things would clear up on..." Read more Hired Dex Media to build a web site. Dex Media "After 1 1/2 years Dex Media still has not completed my web site and they have been fully paid. I have about fifty emails stating their problems in completing my..." Read more Beware of Underground Diesel in Henderson NV Underground Diesel "STAY AWAY FROM THESE PEOPLE! I cannot impress upon you any more adamantly than what I'm telling you! I had previously good experiences with this company regarding my 2000 F-350..." Read more Nightmare in Tuscaloosa, AL- InTown Suites Intown Suites "If you love horror movies and would like to star in one, head on over to In Town Suites in Tuscaloosa, AL! This place has an all inclusive horror experience...." Read more Express Scripts - As bad as it gets Express Scripts "Express Scripts seems to have a random number generator in their customer service algorithm: "One time out of every five fulfillments, let's just arbitrarily decide to deny our customer his..." Read more