Product: Jennair Range Clear all filters (20 of 20 reviews match)
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Oven is 14 months old and has never worked properly.After four service calls the answer is always the same: working properly. Casseroles take 11/2 -2 times the specified time to bake and still the top never gets done. Customer service has given every excuse including:...
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Jennair Range
#780603
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I'm in the very same boat. Oven light wouldn't turn off - the door sensor was broken. Took 6 weeks for that expensive part to arrive and when the technition went to re-install the bulb, it blew. For $45. Canadian, I had to order a new light bulb - it arrived today...
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Jennair Range
#737325
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I bought my JES 9900 BDS about 4 years ago as part of a kitchen remodel. Since then The front large main burner has failed three times, the rear large burner twice; each time it would take at least 2 weeks to have a tech come out to say it didn't work and that parts...
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Jennair Range
#553720
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We purchased a $1,450 Jenn-Air cooktop on May 14,2014. It was our misfortune to make the purchase before the publication of the July Consumer Reports, CR, where Jenn-Air was rated last in the electric range and electric cook-top categories. CR went so far as to issue a...
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1.0
Grant-Valkaria, Florida
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Jennair Range
#528335
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Reading this could save you thousands of dollars. There was a Jenn Air electric range already present when we bought our present home. It stopped working ad the problem was with the control panel. Supposedly the company could not replace the control panel. Luckily, our...
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Helpful.Tech
Helpful.Tech

You may be having a problem with the power input to the range, this causing damage to the panel. You'll have to go back an extremely long time to find one without suchs a pane...

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Jennair Range
#526224
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We purchased a new home which contains an expensive Jenn-Aire oven/range. When I first attempted to use the oven, it took about 1.5 hours to heat the oven sufficiently to cook a frozen pizza. I contacted a Jenn-Air service company. They came out and determined that...
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Anonymous
Anonymous

I've had the exact same problem. I will never purchase a Jenn-air appliance again!!

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Jennair Range
#482092
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I have a 6 year old very expensive stainless steel stove. The circuit board is bad and Jen air does not make the parts I need to fix the stove. Into the landfill it goes. I had another stove (same year) that had the circuit board go bad two years ago. I will never buy...
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aquaticent
aquaticent

I'm going the rounds w/Jenn-air over a dead control panel on my range. You are so right that they just do not care. This is perhaps why their Consumer Reports rating is so low...

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Jennair Range
#434527
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I have had my Jenn-air downdraft oven for 5 years now and have had nothing but trouble since the first year. I was ok paying over $2200 for this range because it was a Jenn-Air but apparently their reputation is not what it used to be. I have been through 3 control...
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aquaticent
aquaticent

I, too, am going the rounds with Jenn-air regarding their faulty control panels. What is so annoying is Jenn-air/Whirlpool's attitude that this part failure is normal wear and...

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Jennair Range
#431868
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Control panel lights don't work on downdraft range. Called Jenn air. 300.00 for a new control panel. Everything works except the lights. No clock, no temp, I just need an LED light or something. A whole new panel, what a joke. Jenn air wasn't too helpful. I know its an...
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Anonymous
Anonymous

I've had my Jenn-aire for 6 years, used the oven about 50 times or less and the control panel is completely dead!! Not what I expected from this appliance that is so rarely ...

aquaticent
aquaticent

Going the rounds w/JennAir myself. Be aware, the company response to this complaint is generated by people in their social media department, who send you right back to the dea...

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Jennair Range
#430049
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I purchased a Jenn-Air Electric 30-inch Wide Downdraft Range about 8 years ago. It has the touch panel for the oven, the source of my frustration. Let me preface, my late husband and I have no kids, and used the oven less than once a week. Since his passing in...
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aquaticent
aquaticent

Update on my go-around w/Jenn-air Whirlpool. I actually wrote a letter to the CEO. Of, course, an assistant replied. Same "tough luck" attitude as customer. P. S.: They give t...

aquaticent
aquaticent

Still no help from Jenn-Air. THEY SIMPLY DO NOT CARE.

Product
Jennair Range
#423544
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