State: Texas Clear all filters (4 of 110 reviews match)
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Refrigerator cooling system failed on Saturday, April 9th. Contacted Jennair on April 11th and then contacted their recommended service techs in my area, ASI. Service techs diagnosed problems and ordered parts on April 13th. Repairs began on April 19th. Wrong...
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Anonymous
Anonymous

This is so consistent with many problems they could give a rats *** about consumers who are out thousands of dollars who made the mistake to buy what they market as high end a...

1.6
#841355
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we remodeled our home and bought a jenn air cooktop downdraft from a local big box store. After install the cooktop needed a switch repair. Jenn Air sent out a repair unit and replaced the seitch after two visits. At abut 6 months the stove overheated and melted one...
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aquaticent
aquaticent

I'm doing the go-around with JennAir, too. Be aware, the company representative responding to your complaint is in their social media department, meaning they troll for compla...

WP2008
WP2008

Hello roxiebrandy. My name is Amber and I am a representative with JennAir. We truly apologize for the frustrations you have experienced with your cook top. If you would lik...

#391418
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Jenn Air DOES NOT CARE about their customers. They will screw with you, sell you a contract then do not honor it, they want you to pay additional money to fix their product even when you paid for a service contract. No one there will take responsibility for a product...
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#293917
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I purchased the 48" gas pro range new on 2-11-11 for over $6000 as part of my dream kitchen. I had it professionally installed on 3-10-11. The oven has never worked! I've had documented service calls on 4-14, 5-18, 6-29 and 7-7 with the next one scheduled for this...
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Anonymous
Thomcat

Sorry to hear about your experience. My wife and I love our Jenn-Air 48" all gas range/oven. It is the previous model without the lcd display (too many electronics = bad for...

kendiane1001
kendiane1001

i would never purchase another jenn air product either very bad customer service ie double oven poor quality

#248236
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